Posts tagged ‘water network faults’
Jim, a network analyst at a water utility, comes into work each morning and logs into multiple pieces of software. He has to be fluent in each of these systems and regularly switches between them in order to perform his activities. Jim creates new network jobs, updates current job statuses and commentary, while ensuring that the field teams, his management and the various other systems he uses are all kept up to date. Jim’s frustration with the inefficiency of the status quo is typical. Like many water utilities, the use of multiple systems increases the degree of human error, which leads to inefficiencies and potentially unsafe operations. The lack of system integration is one of the principal barriers to streamlining water utility operations and makes managing network events such as supply interruptions, asset failures and leaks even more complex.